Terms & Conditions

A3 P2P Services LLC ("us", "we", "our") is providing the services of the AAA CarConnect (“CarConnect”) private party car sales, as described herein, to you subject to these Terms & Conditions ("Terms"). The CarConnect program provides you with access to many resources, including information on selling and buying vehicles, and other related services (the "Service"). You agree to comply with the Terms as set forth below, as they may be amended from time to time.

These Terms may be updated by us from time to time, and we encourage you to revisit this page often and review the Terms and any updates. Unless explicitly stated otherwise, any new features that we may add to the Service will also be subject to these Terms, and any other special terms of service for the new feature will be provided when the new feature is added.

1. Scope of Services

The Service is a brokerage service for the sale and purchase of vehicles. These services and offerings may include but are not limited to:

  1. Suggestions on how to optimize your online vehicle listings, such as use of a third party online marketplaces;
  2. Information on finding local mechanics and repair shops that may inspect vehicles prior to sale;
  3. A process, in conjunction with such inspection, for obtaining a limited 30 day/1,000-mile limited warranty on qualified vehicles given to the purchaser of the vehicle upon completion of sale[1]; and secure payment for second hand vehicle purchase:
  4. DMV services;
  5. Secure location to meet interested seller or buyer to test drive, and/or complete the transaction;
  6. Guidance on how to obtain more information on transferring title to vehicles.

Although members of our parent company AAA Northern California, Nevada & Utah (“AAA NCNU”) may enjoy additional membership benefits as part of their use of the Service, and some of the Service may be available to AAA members only, joining AAA NCNU is not a requirement for using the Service. With respect to DMV services, you are or will become entitled to receive membership or other motor club service from AAA NCNU.

By using the Service, you understand and agree that although you may use the Service to facilitate the sale of vehicles that you own and/or the purchase of vehicles, we are not a party to any transaction between the vehicle sellers and buyers. Instead, the Service is limited to facilitating opportunities for interactions between vehicle sellers and buyers.

When you use the Service, you may be introduced to other services and vendors provided by third parties, which you may choose to use. These other services and vendors may provide their own terms and conditions, which you should carefully review. Use of third party services is not required for you to use the Service.

2. Privacy Policy

The Privacy Policy for the Service is available at [https://carconnect.calstate.aaa.com/privacy]. You understand that by using the Service, you are consenting to the collection and use of information provided by you and about you (“Personal Information”), for the Service and other related programs, including by us and our program partners and affiliates, including AAA NCNU and other AAA automobile clubs. You agree that we, and our program partners and affiliates, may use your Personal Information to verify your identity, and to further develop the Service in accordance with the Privacy Policy.

3. Registration

You may be required to register with us in order to use the Service. You agree that the information you supply during that registration process will be accurate and complete, and that you will not register under the name of another person. Failure to provide accurate and timely information may result in your being removed as a qualified user of the Service and disallowed from further use of the Service. You are solely responsible for your use of the Service, including all associated charges and fees, even if incurred by others with or without your permission or knowledge, to the extent these charges occur before you notify us of such unauthorized access.

4. Sellers

  1. User Is Solely Responsible For Listings; License. You agree that you are responsible for any fees associated with your listing. You also understand that you may sell your vehicle without any interaction from us. The price and other terms of any sale remain subject to direct negotiation between you and the buyer. Responsibility for the information contained in each listing, including its accuracy and completeness, lies with each seller. Thus, you are solely responsible for the material you post, including listing information and photos of your vehicle and the content of all communications you transmit, including via email, text and voice, regarding your vehicle. If we determine that you have knowingly provided inaccurate information about your vehicle, you may be terminated from further use of the Service. You grant us a perpetual, irrevocable, unlimited, worldwide, fully paid and sub-licensable license to use, copy, store, perform, display, distribute, and make derivative works, including for promotional purposes, from the content of your listings (including vehicle pricing information and vehicle pictures regardless of whether provided by you or photographed by us). We may provide a copy of the original vehicle listing information you provide us to a potential buyer upon their request subject to our Privacy Policy. You acknowledge that you are solely responsible for renewing any listings on marketplace websites in accordance with those websites’ terms and conditions after the expiration of the initial listings created and posted by us.
  2. Use Good Independent Judgment. We cannot assure you or otherwise guarantee that the payment you receive from the buyer represents the “fair market value” of your vehicle or is otherwise legitimate or valid. When using the Service, you shall use the same good judgment you would use if you were selling your vehicle without the assistance of the Service.
  3. Additional Program Requirements. In addition to the other Terms: (1) your vehicle must be located in a market in which the Service is offered; (2) you must be the registered owner of the vehicle in question; (3) you must possess a valid driver's license or other form of valid government-issued identification; (4) you must not be a licensed vehicle dealer or broker, in this or any other jurisdiction, or meet the requirements of same, or an employee or agent of such a vehicle dealer or broker, whether licensed or unlicensed; (5) the personal contact information and the information about your vehicle that you provide in response to any questionnaire from us must be accurate, complete, and truthful; and (6) you must be at least 18 years of age. We retain the right to impose additional program restrictions and requirements, in our sole discretion.
  4. Right to Revoke Access. We retain the right to revoke and terminate your access to the Service, in our sole discretion. You acknowledge that if you provide us with any false, incomplete or inaccurate information, including, without limitation, vehicle information or personal contact information, your ability to access the Service may be immediately revoked.
  5. Contacting You. By requesting participation in the Service, you agree that we and our third party service providers may contact you, by any method you supplied for your contact information, about vehicles or other products and services that may be of interest to you. By supplying a mobile number, you consent to receive calls or texts at that number, whether manually or automatically dialed, from us and our third party service providers. You are required to provide us with a phone number as a condition of requesting participation in the Service. We will use the contact information you provide (including email addresses) to improve and refine the Service, in addition to responding to your communications, or to fulfill requests you may have. We will also provide the contact information to AAA-entities and our third party service providers, who may contact you to offer additional related products, services and programs.
  6. Test Drive. You will provide a valid driver's license and proof of auto insurance coverage prior to any test drive of your vehicle.
  7. Disclosure to Buyer: You acknowledge and agree that you will disclose all vehicle appraisal information to the buyer of your listed vehicle.
  8. Seller Responsibility: Seller understands and agrees that if the parties choose to pay for the purchase of seller’s listed vehicle using our designated third-party escrow service, seller shall execute all necessary title transfer documents and deliver them to us to be held in escrow, and seller may be responsible for any 3rd party fees associated with escrow services.
    1. We shall not release any title transfer documents for the vehicle that are in our possession until we have confirmed the completion of the payment. You agree to complete and execute a Final Sales Form before completing the sale of your vehicle. The Final Sales Form will be provided to you by your Auto Advisor. All vehicles left over 48 hours after notification sale is finalized MAY INCUR A STORAGE FEE.
    2. If you wish to accept payment from a buyer in the form of a cashier’s check, we can contact the bank that issued the check to help verify its authenticity. However, the decision to accept a cashier’s check is entirely up to you. CarConnect cannot accept any responsibility for the payment of a cashier’s check, and you hereby waive any claim against us for such payment.
  9. Seller Package Benefits:
    1. Each package is valid for 3 months. If you use any portion of the package within those 3 months, you will not be entitled to a full refund. After those 3 months, you will need to purchase a new package in order to continue using any of the services.
    2. By purchasing the seller package, you will be entitled to receive one (1) included 60+Point Used Car Inspection at a designated AAA location. Subject to certain terms and conditions, you may also be entitled to receive a 30 day/1,000 mile limited warranty[2] on your listed vehicle. We make no representations on the sufficiency or adequacy of any inspection or certification you may have obtained for the vehicle.
    3. If we provide a limited warranty for your listed vehicle as part of the Service, you should carefully review the terms of that warranty. We make no representations on the sufficiency or adequacy of any warranty you may have obtained for your vehicle. These additional benefits are not provided by us, and are instead subject to any terms and conditions between you and the third party service provider.
    4. You acknowledge that you shall be solely responsible for any fees associated with the third-party escrow service provided through our Service. You understand the risk of fraud involved if you choose not to use our designated third-party escrow service and shall be solely responsible for any loss in the event you choose to transfer the title of your vehicle while escrowed payment is still pending.
    5. You agree to notify us once the payment (whether through our designated third-party escrow service or other means) for your listed vehicle has been initiated and provide evidence thereto. You acknowledge that after you and a buyer have agreed to the terms of the sale of your listed vehicle and buyer has initiated payment for the vehicle (either through our third-party escrow service or some other means), once you, the buyer or any of your respective representatives drives the vehicle off our premises, the Service shall be deemed completed for such vehicle (other than payment processing through our third-party escrow service, release of title documentation to the buyer in accordance with subsection (h) above, or in connection with the limited warranty, as applicable), and we shall have no further obligations or liabilities to you or your buyer.
    6. We reserve the right to change the package benefits in our sole discretion.
  10. Record Keeping. We reserve the right to retain a copy of all information you provide to us, including your vehicle history report, pricing information and inspection report you obtain through our Service.

5. Buyers

  1. Prices Of Listings. The prices listed by sellers often exclude sales tax and finance charges as well as fees for title, registration, dealer processing, emission testing, and other regulatory and compliance fees. Before purchasing a vehicle found with the help of our Service, you should confirm with the seller any information, including the price and any additional fees and charges, which may be important to your purchasing decision. (Only licensed dealers may charge certain fees, which may be subject to caps set forth by law. We make no representation and will not provide an opinion regarding the appropriateness or legality of any fee that a seller may impose.)
  2. Use Good Independent Judgment. We cannot assure or make any representations regarding the condition of any vehicle, or the accuracy of any information contained in the listing. When using the Service, you shall use the same good judgment you would use if you were buying a vehicle without the assistance of the Service. If you become aware that information about a listed vehicle through our Service is inaccurate, you may contact us at carconnectsupport@norcal.aaa.com.
  3. Condition of Vehicles. Sellers may state that a vehicle was “certified” as meeting certain standards or conditions. We are not responsible for the accuracy of any such information contained in a listing. Only the party that certifies the vehicle is responsible for the terms of the certification of that vehicle. You should familiarize yourself with the terms of the applicable certification program before buying a “certified” vehicle. We are not responsible for, and do not guarantee the condition or performance of any vehicles found through the Service. Certain vehicles may have unrepaired safety recalls; thus, we recommend that you check nhtsa.gov/recalls to learn if any vehicle that you may consider purchasing has an unrepaired safety recall. We are under no responsibility to provide safety recall information for a particular vehicle to you. If you purchase a Service package, you will be entitled to receive one (1) included vehicle 60+-Point Used Car Inspection at a designated AAA location.
  4. Right to Revoke Access. We retain the right to revoke and terminate your access to the Service, in its sole discretion. You acknowledge that if you provide us with any false, incomplete or inaccurate information, including, without limitation, vehicle information or personal contact information, your ability to access the Service may be immediately revoked.
  5. Contacting You. By requesting participation in the Service, you agree that we and our service providers may contact you, by any method you supplied with your contact information, about vehicles or other products and services that may be of interest to you. By supplying a mobile number, you consent to receive calls or texts at that number, whether manually or automatically dialed, from us and our service providers. You are not required to provide us with a mobile number as a condition of requesting participation in the Service. We will use the contact information you provide (including email addresses) to improve and refine the Service, in addition to responding to your communications, or to fulfill requests you may have. In addition, we will provide the contact information to AAA-entities and our third party service providers, who may contact you to offer additional related products, services and programs.
  6. Test Drive. You will provide a valid driver's license and proof of auto insurance coverage before you test drive any vehicle.
  7. Disclosures. You acknowledge that we do not have any legal obligation to verify your public liability or collision insurance in order to complete the sale of a vehicle and that you are solely responsible for any information you disclose during the process of purchasing a vehicle through our Service.
  8. Buyer Responsibility: You understand that as the buyer, you shall be solely responsible for transferring the title of the vehicle you purchase. If you choose to pay for your vehicle purchase using our designated third-party escrow service, we shall not release any title transfer documents for the vehicle that are in our possession until we have confirmed the completion of your payment. You agree to complete and execute a Final Sales Form before completing the purchase of your vehicle. The Final Sales Form will be provided to you by your Auto Advisor. All vehicles left over 48 hours after notification sale is finalized MAY INCUR A STORAGE FEE. and buyer may be responsible for any 3rd party fees associated with escrow services.
  9. Buyer Package Benefits:
    1. Each package is valid for 3 months. If you use any portion of the package within those 3 months, you will not be entitled to a full refund. After those 3 months, you will need to purchase a new package in order to continue using any of the services.
    2. By purchasing the buyer package, you will be entitled to receive one (1) included 60+ Point Used Car Inspection at a designated AAA location. Subject to certain terms and conditions, you may also be entitled to receive a 30 day/1,000 mile limited warranty on your purchased vehicle. We make no representations on the sufficiency or adequacy of any inspection or certification you may have obtained for the vehicle.
    3. If you are offered a limited warranty on the vehicle you purchase through the Service, you should carefully review the terms of that warranty. We make no representations on the sufficiency or adequacy of any warranty you may have obtained for your vehicle.
    4. You acknowledge that you shall be solely responsible for any fees associated with the third-party escrow service provided through our Service. You understand the risk of fraud involved if you choose not to use our designated third-party escrow service.
    5. You agree to notify the seller and us once you initiate payment (whether through our designated third-party escrow service or other means) for the purchase of a listed vehicle and provide evidence thereto. You further acknowledge that after you and a seller have agreed to the terms of the purchase of the seller’s listed vehicle and you have initiated payment for the vehicle (either through our third-party escrow service or some other means), once you, the seller or any of your respective representatives drives the vehicle off our premises, the Service shall be deemed completed for such vehicle (other than payment processing through our third-party escrow service, release of title documentation to you in accordance with subsection (h) above or in connection with the limited warranty, as applicable), and we shall have no further obligations or liabilities to you or the seller.
    6. We reserve the right to change the package benefits in our sole discretion.
  10. Record Keeping. We reserve the right to retain a copy of all information related to your vehicle, including your vehicle history report, pricing information and inspection report you obtain through our Service.

6. Survey Responses, Feedback, and Other Contributions to the AAA CarConnect program

By submitting ideas, survey responses, suggestions, documents, comments, and/or proposals ("Contributions") to the Service through its surveys, "contact us", or suggestion or feedback Web pages, you acknowledge and agree that: (a) your Contributions do not contain confidential or proprietary information; (b) we and are affiliates are under no obligation of confidentiality, express or implied, with respect to the Contributions; (c) your Contributions automatically become our property without any obligation of us to you; (d) you will indemnify and hold us harmless against any claims for copyright infringement for your Contributions; and (e) you are not entitled to any compensation or reimbursement of any kind from us under any circumstances for your Contributions.

7. Modifications and Termination of Service

We reserve the right at any time and from time to time to modify, update, suspend or discontinue all or any part of the Service for any reason, with or without notice to you. All terminations will be made in our sole discretion, and you agree that we will not be liable for any termination of your use of or access to the Service.

If we terminate the provision of the Service, you agree that your obligations and warranties to us pursuant to Sections 2, 4, 5, 6, 8, 9, 11, 12, 13, 14, 15, and 16 will continue to survive.

8. Links to Other Websites

The Service may refer you to hyperlinks or other websites. You acknowledge and agree that, because we have no control over such sites, we are not responsible for them or the resources and information they contain. We are not responsible or liable for any content, advertising, products or other materials on or available from such sites. You further acknowledge and agree that we will not be liable for any loss whatsoever for any damages caused by or incurred in connection with the use of or reliance on the information, goods or services available through any such site.

9. Our Proprietary Rights

You acknowledge and agree that the Service and any web pages or mobile application for the Service contain proprietary information and data that is protected by applicable copyright, trademark and other intellectual property laws (our "Proprietary Information"). Our Proprietary Information may only be used for personal, non-commercial purposes, and you agree not to sell, transfer, reproduce, duplicate, distribute, publish, modify, migrate, store, copy or transmit any such material unless and until you have obtained our prior written consent.

10. No Illegal Use

As a condition of your use of, and access to, the Service, you agree not to use the Service for any unlawful purpose or in any way that violates these Terms. You also agree not to use the Service in any way that could damage, disable, overburden, impair, or interfere with any other party's use and enjoyment of the Service.

11. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL INFORMATION AND CONTENT ON, OR OTHERWISE RELATED IN ANY WAY TO, THE SERVICE, INCLUDING ANY THIRD-PARTY INFORMATION, SERVICE, PRODUCT, OR WEBSITE AND CONTENT GENERATED AND SUBMITTED BY ANY USER OF THE SERVICE, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TIMELINESS, NON-INFRINGEMENT, PROPRIETY, COMPLETENESS, ACCURACY, AVAILABILITY, SECURITY OR RELIABILITY. IN ADDITION, WE DO NOT WARRANT AGAINST DEFECTS IN ANY VEHICLE, AND DO NOT MAKE ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING REPRESENTATIONS, PROMISES, OR STATEMENTS AS TO THE CONDITION, FITNESS, OR MERCHANTABILITY OF ANY VEHICLE OR SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH OR LINKED FROM THE SERVICE SHALL CREATE ANY WARRANTY, EXPRESS OR IMPLIED.

12. Limitation of Liability; Waiver

IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE OF DATA, INFORMATION, AND/OR CONTENT, OR OTHER INTANGIBLE LOSSES ARISING OUT OF, OR IN CONNECTION WITH THE SERVICE, INCLUDING ALL INFORMATION AND CONTENT ON OR OTHERWISE RELATED IN ANY WAY TO THIS WEBSITE OR ANY THIRD-PARTY SERVICE, PRODUCT, OR WEBSITE, OR ANY VEHICLE REFERENCED THEREIN.

13. Exclusions and Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, THE EXCLUSIONS OF SECTIONS 11 AND 12 MAY NOT APPLY TO YOU.

14. Indemnity and Release

BY USING THE SERVICE, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS US, OUR AFFILIATES, OUR SERVICE PROVIDERS, AND OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE "RELEASED PARTIES"), FROM AND AGAINST ANY AND ALL CLAIMS, DISPUTES, DEMANDS, ACTIONS, CAUSES OF ACTION, SUITS, COSTS, CHARGES, LIABILITIES, JUDGMENTS, LOSS OR EXPENSES, INCLUDING ATTORNEYS’ FEES (COLLECTIVELY, “CLAIMS”) RELATING TO OR ARISING OUT OF ANY VEHICLE TRANSACTION THAT YOU ENTER INTO FACILITATED BY THE SERVICE. YOUR INDEMNITY SHALL INCLUDE THE PAYMENT OF ALL EXPENSES, INCLUDING ATTORNEYS’ FEES, ASSOCIATED WITH THE DEFENSE. IN THE EVENT THAT ANY CLAIMS ARISE OUT OF SUCH A TRANSACTION, YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE AND NOT THE RELEASED PARTIES, AND THAT YOU SHALL RELEASE THE RELEASED PARTIES.

TEST DRIVES. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS EACH OF THE RELEASED PARTIES FROM ANY AND ALL CLAIMS, WHICH MAY ARISE OR RESULT, DIRECTLY OR INDIRECTLY, WHETHER CAUSED BY NEGLIGENCE OR OTHERWISE, FROM THE USE OR OPERATION OF ANY VEHICLE IN ANY TEST DRIVE ARRANGED THROUGH THE SERVICE, INCLUDING BUT NOT LIMITED TO CLAIMS ARISING FROM ANY PERSONAL INJURY, DEATH OR PROPERTY DAMAGE.

15. Dispute Resolution – Mandatory Arbitration

Please read this provision of the Agreement carefully.

You have the right to reject the Mandatory Arbitration terms as set forth in this Section (Dispute Resolution – Mandatory Arbitration). If you reject, your use of the Service will no longer be subject to an arbitration provision. You can reject arbitration by contacting us (as provided below), and stating that you would like to reject the arbitration provision. To be effective, your e-mail must be sent within thirty (30) days of your use of the Service. We will not reject your participation in the Service if you reject this arbitration provision. You do not have the right to reject any other provisions in these Terms, other than this arbitration provision.

This section provides that disputes between you and us may be resolved by binding arbitration. Arbitration replaces the right to go to court, have a jury trial or initiate or participate in a class action. In arbitration, disputes are resolved by an arbitrator, not a judge or jury. This section is governed by the Federal Arbitration Act (FAA), and shall be interpreted in the broadest way the law will allow.

  1. Covered Claims

    You or we may arbitrate any claim, dispute or controversy between you and us arising out of or related to your use of the Service or these Terms (“Claims”). If arbitration is chosen by any party, neither you nor we will have the right to litigate that Claim in court or have a jury trial on that Claim.

    Except as set forth below, all Claims are subject to arbitration, no matter what legal theory they are based on or what remedy (damages, or injunctive or declaratory relief) they seek, including Claims based on contract, tort (including intentional tort), fraud, agency, your or our negligence, statutory or regulatory provisions, or any other sources of law; Claims made as counterclaims, cross-claims, third-party claims, interpleaders or otherwise; Claims made regarding past, present, or future conduct; and Claims made independently or with other Claims. This also includes Claims made by or against anyone connected with us or you or claiming through us or you, or by someone making a claim through us or you, such as an agent, representative or an affiliated/parent/subsidiary company.

  2. Arbitration Limits

    Individual Claims filed in a small claims court are not subject to arbitration, as long as the matter remains in small claims court.

    If you assert a Claim against us related to the Service, we can choose to arbitrate. You may arbitrate on an individual basis Claims brought against you.

    Claims brought as part of a class action, private attorney general or other representative action can be arbitrated only on an individual basis. The arbitrator has no authority to arbitrate any Claim on a class or representative basis and may award relief only on an individual basis. If arbitration is chosen by any party, neither you nor we may pursue a Claim as part of a class action or other representative action. Claims of two (2) or more persons may not be combined in the same arbitration.

  3. Administration

    The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures before a single neutral arbitrator. For a copy of JAMS procedures, to file a Claim or for other information, contact JAMS by calling 1-800-352-5267 or by visiting www.jamsadr.com. A copy of the current JAMS rules is available from the JAMS website at www.jamsadr.com/rules-comprehensive-arbitration/.

    Any award by an arbitrator shall be binding and final. Judgment on the award may be entered in any court having jurisdiction.

  4. Paying For Arbitration Fees

    The arbitrator may determine how the costs and expenses of the arbitration will be allocated between the parties, and may award attorneys’ fees.

16. Broker Disclosures.

CarConnect is a new and innovative program, but we’re still bound by the rules and regulations that apply to traditional auto-brokers. Auto-broker regulations require certain information to be completed prior to you signing up for the Service. Due to the peer-to-peer nature of the car sales facilitated by the CarConnect program, some information cannot be determined until shortly prior to the completion of the sale of a vehicle.

  1. Broker information:

    Name: A3 P2P Services LLC (dba AAA CarConnect)
    Address: 1035 E. Brokaw Road, Suite 10, San Jose, CA 95131
    License number: Temporary permit issued on November 7, 2017
    Telephone Number: (925) 208-8996

  2. To the extent we have not obtained any of the following information from you during the Service sign-on process, you will provide such information when you complete and execute a Final Sales Form prior to the completion of the purchase or sale of your vehicle: a complete description, including line-make, model, year model, and color, of the vehicle and the options.
  3. Auto-broker regulations also require us to make the following statements:

    "The following information shall be completed prior to the signing of this brokering agreement:

    Dollar Purchase Price of Vehicle: to be determined[3].

    Date this agreement will expire if a purchase agreement from a selling dealer is not presented for your signature: the date that is 3 months after you purchase your package.

    Fee that you will be obligated to pay us, if any: the fee that you paid when you purchased your package.”

  4. Although the Service is not intended to be used by selling dealers, we are required to make the following statement: “We do not receive a fee from the selling dealer.”
  5. Lastly, we’re required by law to provide the following notice:

NOTICE

This is an agreement to provide services; it is not an agreement for the purchase of a vehicle. California law gives you the following rights and protection.

Once you have signed this agreement, you have the right to cancel it and receive a full refund of any money paid, including any brokerage fee you may have paid, under any of the following circumstances:

(1) The final price of the vehicle exceeds the purchase price listed above.
(2) The vehicle is not as described above upon delivery.
(3) This agreement expires prior to your being presented with a selling dealer's purchase agreement.

If you have paid a purchase deposit, you have the right to receive a refund of that deposit at any time prior to your signing a vehicle purchase agreement with a selling dealer. Purchase deposits are limited by law to no more than 2.5 percent of the purchase price of a vehicle and must be deposited by an autobroker or auto buying service in a federally insured trust account. If you are unable to resolve a dispute with your autobroker or auto buying service, please contact an investigator of the Department of Motor Vehicles.

17. General Information

  1. Choice of Law. These Terms shall be governed by and interpreted in accordance with, the laws of the State of California, without regard to its conflict of law provisions. If you have rejected Mandatory Arbitration (see Section 15 - Dispute Resolution - Mandatory Arbitration), all disputes hereunder shall be resolved solely in the applicable state or federal courts of California. You irrevocably consent to the personal jurisdiction of the federal courts for the Northern District of California and the state courts located in San Francisco County, California for any suit or action arising from or related to this Agreement, and waives any right you may have to object to the venue of such courts. You further agree that these courts will have exclusive jurisdiction over any such suit or action initiated by you against us.
  2. Waiver and Severability of Terms. Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
  3. Entire Agreement. The Terms constitutes the entire agreement between you and us and governs your use of the Service, superseding any prior terms with respect to the Service. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other services, including affiliate or third-party services; if any such additional terms and conditions conflict with these Terms, these Terms shall control your use of the Service.
  4. Assignment of Rights
    We may, at any time, sell, transfer or assign any or all of our rights or duties under the Terms. If we do so, we can share information concerning your account with prospective transferees or assignees.
  5. No Third-Party Beneficiaries
    You acknowledge that the Terms and your access to the Service are for your exclusive benefit and convenience. Neither can be transferred to any other person and no other person may claim rights under the Terms. Nothing contained herein shall be construed as granting, vesting, creating or conferring any right of action upon any other third party. This provision is not intended to limit or impair the rights that any person may have under applicable federal statutes.

18. Contacting Us:

You may contact us at: carconnectsupport@norcal.aaa.com



[1] The terms of any limited warranty will be provided in a separate document.
[2] The terms of any limited warranty will be provided in a separate document.
[3] You will provide the purchase price of the vehicle in the Final Sales Form.